Refund & Return Policy

RETURNS

We accept returns of domestic and international orders within 30days of the date that the order was shipped.

Returns will be subject to a 6$ return shipping fee,which will be deducted from your refund.

Outbound shipping fees from the original order are not refundable.

Products must be returned in their original condition and with all tags attached.Returns cannot be combined with multiple orders.

We reserve the right to refuse returns that do not meet the above criteria.

Products marked Final Sale cannot be returned.

International returns are accepted.Return shipping and any reverse duties are the responsibility of the customer.

 

REFUND 

Once your return is received and inspected ,we will notify you if your return is accepted or declined.This process can take up to 5 business days from the day that your package tracking information shows delivered.

Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.

contact@naturalegna.com